Shipping & Returns

Domestic Shipping Policy

We Ship anywhere in the US, including Hawaii , Alaska , Puerto Rico.All parcels leave with a USPS Delevery Confirmation or Ground Carrier Tracking.

International Shipping

At this time we do not ship international

Return Policy

All sales are final. We want you to be happy with your purchase, so please ask questions before ordering to insure your satisfaction. Due to the personal care nature of our products,no returns,exchanges,or store credits are accepted.As in the case with any personal care product,please discontinue use if irritation occurs.

Damages & Shortages

If your package was damaged in transit you must notify us with in 2 business days so we can make a claim with the carrier.

Do not discard the damaged packaging in the event the carrier would like to inspect the box and contents. You must follow the shipper's guidelines for reporting suspected damaged or we will not be able to honor reimbursement or replacement of damaged goods.

Payment Options

We accept orders viva Pepperbaynaturalsoaps.com,mail. We accept payment through our secure web site.(paypal)

Product Avaibility

Our products are handmade and we do not keep a lot of stock. We work diligently to get our products to you as fresh as possible. We do make every attempt to ship your order with in 48 business hours, unanticipated demand can deplete our inventory. Items may be out of stock or discontinued with out notice. We will notify you if this arises.

Incorrect Addresses, Non - Deliverable, or Refused Shipment

Regardless of whether you order over the Internet please make certain that the shipping address you provide is correct. If the customer makes an address error, the customer is responsible for additional delivery charges. If we make an error, then we will absorb the additional fees.

Packages returned to us as maked "Refused",Unclamied", or Invalid Address" will be created back to you ,less a 15% restocking fee, and all shipping costs.